A chat system for call center. When end users need any support then the user will be able to communicate with the customer support representative by SPUI
- There are now 3 main features of this system as follows:
- Auto chat: There are several auto chat story. User can access those auto chat based on support demand.
- Live chat: Text & voice. Customer can communicate with the available representative through either text chat or voice chat.
- File transferring: When customer will have text chat or voice chat then they can transfer image file to each other.
- Technology: LSMP SDK / Android SDK / SIP Protocol and SIP Server