As the application usage grows, the abundance of it in business, Application Management Services are mainly the idea of giving the responsibility of managing all the complexity of the apps (CRM, ERP, CMS, etc.) to an external provider or a third party who specializes in managing this type of maintenance and monitoring. AMS provides a flexible structure that allows the business to have better application management services.

Day by day applications are becoming more complex, the cost of maintenance is mounting and it's time-consuming. But the advent of AMS and AMS companies solves a lot of problems in terms of bug fixing and security. Having AMS does not require an entity to be small or big, the process of maintaining the services is hard itself and if this process is burdened over to the internal IT departments and teams it proves to be inefficient for the company. This is where AMS steps in when the responsibility is given to a vendor company. It's a solution where instead of taking on the burden of higher overhead cost (fixed cost ) of hiring new IT staff or building a team, hardware and software to maintain the internal applications that keep the business running, getting the maintenance work done from a third party is beneficial as a service.

Application Management Services (AMS) have become a very crucial part in terms of having a contribution to several sectors.

If maintaining the backlogs of the highly functional businesses starting from CRM, ERP, CMS to BI are burdened on internal IT teams there will be a huge delay for the normal pipelined works assigned to those IT engineers. Burdening internal IT teams with ASM can cause delays in other works, and also cause sudden customer dissatisfaction for the app to malfunction. Also, hiring and building a team to handle these backlogs can be costly.

When these tasks are handed over to the Application Management Service providers (third-party vendors). Starting from database analysts and SQL programmers to software developers – competent in the industry’s leading tools, languages, and systems to thoroughly understand how your apps were built and to properly maintain them. Developing a team with individuals having specialized skills helps to control the cost.

Applications that have consumers' core involvement are very important in a business and are leveraged to stay ahead of rival competitors. These applications maintain the trust of your users by meeting their expectations in terms of reliability, so iterating and improving these applications and keeping it maintained is important. If these responsibilities are given to ASM service providers companies.

All these benefits are proven in statistics and data, one of which is mentioned in the Gartner Survey where it is explained how these ASM has escalated business profits in terms of time and consumer. Outputs from the Grand View Research also show that competitors using AMS benefit largely in their business that has core involvement of Application services like Healthcare or Financial Services. Now benefiting from AMS will also require its maintenance and having a list of tasks to be done as a checklist will come handy to every company, it is categorized into three sections as follows: 1. Basic - functionalities like proactive application monitoring, Application backup history, capacity, and performance monitoring management. 2. Intermediate - Event Management that allows to detection of problems in the applications before failures like security cyber threats and bugs, etc. Data fixing and Data conditioning is also a part of it, where discarding irrelevant data from the database. 3. Advanced - Vendor management where only one MSP can be responsible for all software vendors and package selections, etc.

SAP is amongst one of the service apps that are used internally to boost up the business and keeps it going. SAP is a crucial part of a business as it aims to ensure the proper functioning of the application from a functional point of view, to achieve functional and operational goals, these solutions include high expertise in technical personnel, knowledge management, and cost-efficient measures. Usually, SAP service management includes: a) Application malfunction and Incorrect user operation - includes tasks related to incident management and analyses all the corrections reported by the users. b) New business requirements and Changes in legal regulations - development of new functionalities and improvement of the new ones c) Resolution of doubts about the functionalities implemented.

So, like SAP AMS there are AMS for CRM, ERP, CMS, BI, etc. that keeps the core involvement of Applications in the business without any flaws and glitches. Even if there are any faults ASM are steadfast in providing the solutions and doing a quick recovery thus saving time and costs. Till now studies and research have evidently proven the benefits and the escalated profits made by the companies by handing over the responsibilities of the maintenance to an AMS third party vendor company. As the industry for ASM provider companies grows, it will reach billions within the span of next 5 years!